Chemical Distribution
Institutional and factory quotes go out and are never chased; a lab that bought every quarter goes quiet and nobody notices; replenishment for a regular consumable depends on someone remembering. The money already earned (the repeat order, the closed quote, the re-order) leaks because follow-up relies on memory.
Who has it
Core for lab, fine and reagent suppliers with their institutional quotes and lapsed reagent buyers; strong for industrial and specialty chemical distributors on industrial quotes; and useful to any segment sitting on an un-worked quote book.
What we build
Timed, rules-based follow-up over WhatsApp and email built on the firm's own quote, order and consumption history: quote-chase sequences, replenishment reminders for regular consumables, and win-back for lapsed buyers, with every offer signed off by a person.
What is automated, where AI helps, who signs off
The reliable spine
The non-AI spine is the timed, rules-based follow-up built on the firm's own quote, order and consumption history: quote-chase sequences, replenishment reminders for regular consumables, and win-back for lapsed buyers, every offer routed to a person before it goes out.
Where AI helps
AI only drafts the message and helps spot which buyer has gone quiet or which quote is due a chase; a person signs off any price or offer. It commits no discount and sends nothing sensitive on its own.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
Quotes get chased instead of dying; regulars get reminded before they run out; lapsed buyers get worked; follow-up no longer depends on who remembered.
Illustrative outcome
Recovered repeat orders and closed quotes that were leaking.
Illustrative; final numbers come from your own data.
Path to the build
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
Related builds
A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.