The reliable spine
The non-AI spine is the source-linked workflow: clean records, rules, calculations, integrations, exception queues, approvals and reporting for Depot dispatch, fill-rate and proof-to-bill.
Distribution & Trading
Dispatch runs on paper challans and phone calls. Nobody can say where a consignment is without ringing the driver; proof-of-delivery comes back on paper, if at all, and never ties to the invoice, so delivered loads go under-billed and disputes have no evidence; freight is billed above the rate card and weight, zone, detention and demurrage overcharges go unchecked.
Who has it
The signature case is C&F agents, since a carrying-and-forwarding business is a forwarding operation; it also covers the dispatch side of FMCG distributors, industrial and B2B distributors, and general wholesalers.
What we build
The dispatch and gate-pass workflow, a proof-of-delivery-to-bill reconciliation, freight-bill audit against the rate card and weight slabs, an advisory route or load plan the dispatcher accepts or edits, and a fill-rate view. AI reads lorry receipts, proof-of-delivery slips and freight settlement reports into structured rows; the recovered figure traces to the firm's own records and the dispute is drafted by the machine and filed by a person.
What is automated, where AI helps, who signs off
The reliable spine
The non-AI spine is the source-linked workflow: clean records, rules, calculations, integrations, exception queues, approvals and reporting for Depot dispatch, fill-rate and proof-to-bill.
Where AI helps
AI is limited to bounded reading, extraction, matching, clustering or drafting from the firm's own data for Depot dispatch, fill-rate and proof-to-bill; it never owns the number, the approval, the promise or the decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
A consignment's status is visible without a phone call; proof-of-delivery ties to the bill so delivered loads stop going under-billed; freight overcharges get caught and claimed instead of silently accepted; fill-rate becomes a managed number.
Illustrative outcome
Recovered freight overcharges and under-billed loads; a higher, visible fill-rate. Illustrative; final numbers come from your own data.
Illustrative; final numbers come from your own data.
Path to the build
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
Related builds
A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.