Electricals & Electronics

A WhatsApp concierge for the dealer, customer, and project desk

Dealers, distributors, project planners, and EMS customers flood WhatsApp and the phone with the same routine questions, stock, price, order status, dispatch, warranty, service, and the team burns its day on replies handled by hand or dropped, while new enquiries slip.

Who has it

Across all segments; LED, lighting, motor and pump makers for the dealer and service desk, and switchgear, panel, EMS and transformer makers for project and dispatch status.

What we build

A WhatsApp concierge that answers routine stock, price, order-status, dispatch, and warranty questions from live connected data, confirms dispatch from real dispatch events, and captures new enquiries straight into the system. Routine confirmations go out on their own; anything that quotes a price, commits to a customer, or approves a warranty routes to a named person.

What is automated, where AI helps, who signs off

Automation for the routine. A person on every decision that matters.

The reliable spine

The concierge answers from live, connected data so it never guesses; routine reversible replies go on their own.

Where AI helps

AI is limited to bounded reading, extraction, matching, clustering or drafting from the firm's own data for A WhatsApp concierge for the dealer, customer, and project desk; it never owns the number, the approval, the promise or the decision.

Who signs off

A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.

What changes day to day

Routine status traffic stops eating the team's day; no enquiry slips; commitments still go out by a person.

Illustrative outcome

Routine status traffic stops eating the team's day; no enquiry slips; commitments still go out by a person. Illustrative; final numbers come from your own data.

Illustrative; final numbers come from your own data.

Path to the build

How this one gets built.

Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.

Find the one build worth funding first.

A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.