Engineering & Capital Goods

Spares and installed-base register

The most under-exploited revenue in the building. Every machine shipped has a spares list, a wear cycle, and an AMC opportunity, run on memory and badly under-sold.

Who has it

Anyone with an installed base in the field, so custom machine builders, machine-tool makers and industrial-equipment and after-sales operators. It is the defining solution for the after-sales spares and MRO segment, whose business is the installed base.

What we build

An installed-base register (every machine, its customer, spares list, in-service date), a spares demand-and-reorder view off it, and proactive service and AMC reminders. The front-office spares-enquiry capture on WhatsApp and the website plugs straight into this register.

What is automated, where AI helps, who signs off

Automation for the routine. A person on every decision that matters.

The reliable spine

The non-AI spine is the source-linked workflow: clean records, rules, calculations, integrations, exception queues, approvals and reporting for Spares and installed-base register.

Where AI helps

AI is limited to bounded reading, extraction, matching, clustering or drafting from the firm's own data for Spares and installed-base register; it never owns the number, the approval, the promise or the decision.

Who signs off

A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.

What changes day to day

Spares availability and AMC renewals rise with no new customers. Illustrative: spares and service revenue up 15 to 30% in the first two quarters.

Illustrative outcome

Spares availability and AMC renewals rise with no new customers. Illustrative: spares and service revenue up 15 to 30% in the first two quarters. Illustrative; final numbers come from your own data.

Illustrative; final numbers come from your own data.

Path to the build

How this one gets built.

Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.

Find the one build worth funding first.

A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.