The reliable spine
The reliable spine is non-AI: the FEFO rules, the dispatch-to-return arithmetic, the freight rate-card check, the integrations that pull the load and invoice records, and the routing of each exception to an owner.
FMCG & Packaged Food
Dispatch, routes and freight, kept honest
Daily local routes go out on the dispatcher's memory, first-expiry stock does not always leave first, unsold and near-expiry returns come back without tying to what was sent, and the freight bill is paid without anyone checking rate by weight by lane. On a perishable book, every loose dispatch is either stock that expires or money paid twice.
Who has it
All segments running daily or route-based dispatch, sharpest for bakery and ready-to-eat on an ultra-short clock and for the depot and super-stockist moving large multi-brand stock, lighter where a third party carries the freight.
What we build
A dispatch and route layer that enforces first-expiry-first-out on every load, ties each route return of unsold and near-expiry stock back to what was dispatched, and runs an automatic freight-bill check, rate by weight by lane against the invoice and the rate card. Breaks and overcharges are flagged with the source line; a held dispatch, a write-off or a freight dispute goes to a named person.
What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
Where AI helps
AI is limited to bounded reading, extraction and matching from the firm's own data, for example reading a scanned delivery challan or a handwritten route-return sheet into the dispatch record; it never owns the number, the approval, the promise or the decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
First-expiry stock leaves first, route returns reconcile against dispatch instead of being waved through, and freight overcharges surface before payment rather than at audit.
Illustrative outcome
Tighter FEFO discipline, route returns reconciled to dispatch, and recovered freight overcharges traceable to the bill. Illustrative; final numbers come from your own data.
Illustrative; final numbers come from your own data.
Path to the build
How this one gets built.
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
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