The reliable spine
The non-AI spine is the source-linked workflow: clean records, rules, calculations, integrations, exception queues, approvals and reporting for Marketplace and settlement-deduction recovery.
Logistics & 3PL
Marketplace and settlement-deduction recovery
Settlement reports from marketplaces and carriers carry deductions (commission, returns, RTO, lost or damaged) that are never reconciled against the expected payout, so wrongful deductions are silently accepted. RTO in particular is a structurally Indian leak, with high COD return rates eating margin nobody has time to contest.
Who has it
It is core for courier and last-mile operators, on e-commerce last-mile, and serves 3PLs handling D2C and marketplace clients.
What we build
Automatic matching of settlement reports against expected payout, returning a clean break list of deductions to query: commission errors, wrongful return and RTO charges, lost-or-damaged claims, and short-pays, with the recovered figure traced line by line.
What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
Where AI helps
AI is limited to bounded reading, extraction, matching, clustering or drafting from the firm's own data for Marketplace and settlement-deduction recovery; it never owns the number, the approval, the promise or the decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
Wrongful deductions get disputed instead of accepted; the RTO leak is quantified and contested; settlement runs to a reconciliation instead of a trust.
Illustrative outcome
Wrongful settlement deductions recovered each cycle, evidenced against the firm's own orders and settlement reports.
Illustrative; final numbers come from your own data.
Path to the build
How this one gets built.
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
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