The reliable spine
The concierge answers from live, connected data so it never guesses; routine reversible replies go on their own.
Metals, Foundries & Steel
A WhatsApp concierge for the dealer, buyer and dispatch desk
Dealers, buyers and suppliers flood WhatsApp with the same questions, today's TMT or scrap rate, stock and grade availability, order and dispatch status, balance and credit, and the team burns its day on routine status replies handled by hand or dropped. For a scrap and metal trader the rate-and-availability traffic is the whole day.
Who has it
Every segment; re-rolling mills for the dealer desk (rate, stock and order status), scrap and metal traders for the buyer and supplier desk (rate and availability), and foundries and forging and heat-treatment units for OEM and buyer dispatch confirmations.
What we build
A WhatsApp concierge that answers routine rate, stock, availability and dispatch-status questions from the client's own live connected data, confirms dispatch from real events, and captures new enquiries and orders straight into the system. Routine confirmations go out on their own; anything that quotes a binding rate, commits stock, extends credit or makes a promise routes to a named person.
What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
Where AI helps
AI is limited to bounded reading, extraction, matching, clustering or drafting from the firm's own data for A WhatsApp concierge for the dealer, buyer and dispatch desk; it never owns the number, the approval, the promise or the decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
Routine rate-and-status traffic stops eating the desk's day; no enquiry slips; binding rates, stock and credit still go out by a person. Illustrative; final numbers come from your own data.
Illustrative outcome
Routine rate-and-status traffic stops eating the desk's day; no enquiry slips; binding rates, stock and credit still go out by a person. Illustrative; final numbers come from your own data.
Illustrative; final numbers come from your own data.
Path to the build
How this one gets built.
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
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What tends to pair with this one.
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