What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
The reliable spine
The non-AI spine carries it: rules that match printed finished-goods and work-in-progress against the customer's live SKU and artwork status, the inventory and order-book join, and the alert queue that surfaces at-risk stock while it can still be recovered or billed.
Where AI helps
AI is confined to reading scattered complaint notes, line-reject logs and internal-rejection records and clustering them so the two or three causes of poor quality stand out by structure, mould, board grade and shift; it points to the cause, it never issues a credit or writes off stock.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.