Real Estate & Construction
Buyers ask the same routine questions at all hours, price range, floor plans, location, current construction status, the next site-visit slot, and the team handles them slowly by hand or drops them after hours, so leads go cold and the day is spent repeating replies. For contractors, clients and project managers chase progress and billing status on WhatsApp all day.
Who has it
Residential and commercial developers and property-sales and brokerage operations carry the highest-value buyer-facing version, while civil, MEP and EPC contractors and infrastructure firms run it as a client and project-update front desk.
What we build
A WhatsApp concierge that answers the routine front-desk traffic straight from the firm's own live data (inventory, price band, construction status, available site-visit slots; for contractors, billing and progress status), books a callback with a named executive, and captures the new enquiry into the lead desk.
What is automated, where AI helps, who signs off
The reliable spine
The concierge answers from live, connected data so it never guesses; routine, reversible replies (inventory, price band, construction status, the next site-visit slot) go out on their own, and a callback with a named executive and the new enquiry land clean in the lead desk.
Where AI helps
AI is held to reading the buyer's question and matching it to the firm's own live data to compose a routine reply; anything beyond the reversible, routine band, a price negotiation, a commitment or a decision, is handed to a named person.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
No after-hours enquiry slips through; more answered same-day; the team is freed for the serious buyers; orders and callbacks land clean into the lead desk.
Illustrative outcome
Same-day response on the bulk of routine buyer traffic; fewer dropped after-hours enquiries. Illustrative; final numbers come from your own data.
Illustrative; final numbers come from your own data.
Path to the build
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
Related builds
A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.