What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
The reliable spine
The reliable spine is non-AI: the credit-limit and ageing rules keyed to the harvest calendar, the ranking of the chase by rupees at risk, the scheduled statements and reminders, and the live credit check against the account's position before an order is committed.
Where AI helps
AI is confined to reading the ledgers and statements, summarising an account's ageing and exposure, and drafting the reminder; it never owns the credit limit, the write-off, the legal action or any other credit decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.